THIS IS AN IMPORTANT LEGAL NOTICE PLEASE READ CAREFULLY
MISUSE WARNING

Access to this website (Immedia and any associated website(s) accessed via Immedia, including but not limited to Instant Pricing (together, the �Site�)) is limited to registered users (being employees, customers or suppliers of Williams Lea (being Williams Lea Limited and Associates as defined in s1260 of the Companies Act 2006) who have been authorised to access the Site and who have been issued with valid security codes). Accordingly, if you are not a registered user, your access to the Site is UNAUTHORISED for the purposes of the Computer Misuse Act 1990 and you should exit it immediately. All information contained on the Site is strictly confidential to Williams Lea.

IT IS AN OFFENCE PUNISHABLE BY A FINE AND/OR IMPRISONMENT TO ACCESS THE SITE WITHOUT AUTHORISATION FROM WILLIAMS LEA WHICH SHALL BE ISSUED IN THE FORM OF USERNAME AND PASSWORD AND/OR TO DELETE, ALTER, INSERT OR OTHERWISE MODIFY INFORMATION OR DATA ON THE SITE. The Site is monitored, and all violations of security or unauthorised access or modification will be strictly prosecuted.

THIS IS AN IMPORTANT LEGAL NOTICE PLEASE READ CAREFULLY
COPYRIGHT NOTICE

Except where otherwise stated, the material on the Site is the property of Williams Lea (being Williams Lea Limited and Associates as defined in s1260 of the Companies Act 2006) or its licensors and is protected by copyright and/or the laws of confidentiality.

Unless specifically allowed by the Site, it is strictly forbidden to download any information from the Site or to disclose or transfer it to persons within or outside of Williams Lea (except as required for the fulfilment of the business transaction and with the prior consent of Williams Lea). Any use, downloading or transfer of material, other than as set out in this notice, will be an infringement of copyright and/or breach of confidentiality and is strictly forbidden and no part of the Site may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without Williams Lea�s prior written permission.

The material on the Site and any copies of the material howsoever made by any user (whether electronic paper or howsoever other) are, and remain, the property of Williams Lea or its licensors.

Downloading, disclosure or transfer of information in contravention of this notice constitutes a breach of copyright and breach of contract for which customers and suppliers will immediately be removed from the system and which will result in a disciplinary offence for employees (punishable by summary dismissal or termination of contract) and will be enforced as such by Williams Lea or its licensors.

If you breach any of the terms of this LEGAL NOTICE your permission to use the Site automatically terminates and you must immediately destroy any downloaded or printed extracts from the Site.

Each user's use of this site is monitored.

THIS IS AN IMPORTANT LEGAL NOTICE PLEASE READ CAREFULLY
TERMS OF USE
Access

Only registered users (being employees, customers or suppliers of Williams Lea (being Williams Lea Limited and Associates as defined in s1260 of the Companies Act 2006) who have been authorised to access the Site and who have been issued with valid security codes) are permitted to use Immedia or any associated website(s) accessed via Immedia, including but not limited to Instant Pricing (in each case a "user"). Access to the Site by any individual who is not a registered user (being employees, customers or suppliers of Williams Lea (being Williams Lea Limited and Associates as defined in s1260 of the Companies Act 2006) who have been authorised to access the Site and who have been issued with valid security codes) is prohibited without authorisation from the Systems Manager.

Passwords are allocated to each user and are unique to that user and must not be disclosed, shared with, communicated or transferred to any third party. Passwords must be secured and protected in accordance with these legal notices. Williams Lea will never ask a user to disclose their password. Any request to disclose it to any person must be immediately reported to the Systems Manager. The integrity of the Site may be compromised by unauthorised use of another user's password and will, in the case of employees, be considered gross misconduct, punishable in accordance with the disciplinary process. If a user suspects that their password has become known to another, a user must inform the Systems Manager immediately. Failure to report a breach or compromise of the rules governing the use of the Site will, in the case of employees, be considered gross misconduct, punishable in accordance with the disciplinary process and for customers and suppliers will result in their immediate removal from the system.

The registered users are prohibited from posting or transmitting to or from the Site any material, that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; or for which you have not obtained all necessary licences and/or approvals; or which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world; or which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data). The users may not misuse the Site (including, without limitation, by hacking).

Williams Lea shall fully co-operate with any law enforcement or court order requesting or directing Williams Lea to disclose the identity or locate anyone posting any material in breach of any of the above.

Responsibility for the security of any passwords issued and anything done under a user's unique ID and password is the responsibility of that user. In order to prevent unauthorised access to their workstation, each user is responsible for logging off from the Site if they leave their workstation unattended. If unauthorised access is gained to a user's workstation as a result of failure to follow this procedure, this constitutes, in the case of employees, gross misconduct, punishable in accordance with the disciplinary process and for customers and suppliers will result in their immediate removal from the system. Any misuse (whether deliberate or negligent or howsoever) by temporary members of staff of their passwords or other failure to follow any of these instructions, shall lead to their instant removal from the premises, and shall be reported to the agency with whom they are registered for sanction.

THIS IS AN IMPORTANT LEGAL NOTICE PLEASE READ CAREFULLY
Liability

Williams Lea (being Williams Lea Limited and Associates as defined in s1260 of the Companies Act 2006) and any other party (whether or not involved in creating, producing, maintaining or delivering the Site) and any Williams Lea Group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to the user or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence) contract or otherwise) in connection with the Site in any way or in connection with the use, inability to use or the results of use of Immedia, any websites linked to Immedia, including but not limited to Instant Pricing, or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing the Site or your downloading of any material from the Site or any websites linked to the Site save for liability that cannot be excluded by operation of law.

If the registered user's (being employees, customers or suppliers of Williams Lea (being Williams Lea Limited and Associates as defined in s1260 of the Companies Act 2006) who have been authorised to access the Site and who have been issued with valid security codes) are permitted to use the Site (in each case a "user") use of material on the Site results in the need for servicing, repair or correction of equipment, software or data, the user assumes all costs thereof.

While Williams Lea endeavours to ensure that the information on the Site is correct, it does not warrant the accuracy and completeness of the material on the Site. Williams Lea may make changes to the material on the Site, or to the products and prices described in it, at any time without notice. The material on the Site may be out of date, and Williams Lea makes no commitment to update such material.

The material on the Site is provided "as is" without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, Williams Lea provides the user with the Site to the basis that Williams Lea excludes all representations, warranties, conditions, and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for this legal notice might have effect in relation to the Site.

THIS IS AN IMPORTANT LEGAL NOTICE PLEASE READ CAREFULLY

PRIVACY STATEMENT

Williams Lea respects the privacy of every individual whose personal information it handles. For the purposes of applicable legislation, including the EU General Data Protection Regulation, as amended or supplemented (the Data Protection Laws), the Williams Lea company that you have dealings with is the controller of your personal information.

Introduction

This Privacy Statement describes what information Williams Lea collects about you and why, what we do with that information, how we share it, and how we handle the content you place in our products and services. It also explains the choices available to you regarding our use of your personal information and how you can access and update this information.

By accessing or using the Services, you agree to this Privacy Statement and these Terms of Use.

IF YOU DO NOT AGREE TO THIS PRIVACY STATEMENT, PLEASE DO NOT USE THE SERVICES.

Scope of Privacy Statement

This Privacy Statement applies to the information that we obtain through your use of our services as defined below or when you otherwise interact with Williams Lea.

Services include:

  1. The use of this Site;
  2. The use of our SaaS Products;
  3. The use of any of our other Products and/or services either for your own benefit or where you are working on behalf of your employer;

but do NOT include:

  1. Williams Lea products or services for which a separate Privacy Statement is provided (if any); or
  2. Third Party Products. These are third party products or services that you may choose to integrate with Williams Lea products or services, such as third party add-ons, plugins or any separate software or other services whatsoever. You should always review the policies of third party products and services to make sure you are comfortable with the ways in which they collect and use your information.

Unless otherwise stated, our SaaS Products and our other Products and Services are treated the same for the purposes of this Privacy Statement.

By registering for, or using the Services you consent to the collection, transfer, processing, storage, disclosure and other uses of your personal data as described in this Privacy Statement.

Our Data Protection Officer

Our Data Protection Officer can be contacted by email at global.privacy@williamslea.com or in writing at:

Data Protection Officer
Williams Lea Tag
St Crispins House, Duke Street
Norwich
NR3 1PD
United Kingdom

How we collect and process your personal information

We collect the following information:

When you use our Services

Your information will be used by us for our internal business processes including to enable us to provide you with access to all relevant parts of the Site and to present your goods or services to our buyers or to supply the goods or services you have requested. It will also enable us to pay or raise your invoices and to contact you where necessary concerning specific orders or goods supplied. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.

We collect information about you as you subscribe to the Services, modify your profile, use, access, or interact with the Services. Information we collect includes your name, job title, email address, telephone number and any information you submit on our Site.

provide you with the Services.

We will use the information that we collect about you to:

  • Provide our products and Services to you and/or your employer;
  • create and maintain your account;
  • allow you to log in to the Site;
  • contact you about your account and the products and Services that we provide.

When you sign up for an account on our Site

If you sign up for an account on our Sites, we will collect basic information about you including your name, job title, email address, telephone number and preferences information. We will use the information that we collect about you to:

  • create and maintain your account;
  • allow you to log in to the Sites;
  • contact you about your account and the products and Services that we offer.

When you place an order

If you place an order through our Sites, we will collect your name, address, contact details, delivery preferences, and information about the products or services you have ordered, as well as payment information (where applicable), depending on how you place your order or request a refund. We will use this information to:

  • contact you to confirm the details of your order;
  • arrange for delivery of your order;
  • process payment for the services provided;
  • detect and prevent fraud or other crime;
  • resolve legal claims or disputes involving you, your employer or us, as applicable.

When you contact us

If you contact us by telephone, email, post or using another function offered by our Sites, e.g. livechat or inputting information to a free text box on our Site, we will collect any information about you that you choose to give us. We will use this information to review, investigate and respond to any comment or question that you may raise and to provide you with the Services.

Cookies

This Site does not use cookies.

Information we receive from other sources, including your employer

We may collect information about you from your employer or other service providers or clients in your capacity as employee or representative of your employer. We will collect this information as you interact with our Services and make purchases through, use, access, or interact with the Services on behalf of your employer. Information we collect includes your name, job title, email address, telephone number and any information about you that you choose to give us either by email, telephone, livechat or inputting information to a free text box on our Site.

We will use the information that we collect about you to:

  • Provide our products and Services to you and/or your employer;
  • create and maintain your account or that of your employer;
  • allow you to log in to the Sites;
  • contact you about your account and the products and Services that we provide to you and/or your employer;
  • To comply with legal and regulatory requirements (including responding to court orders and to prevent crime).

We collect information under the direction of our corporate clients and often have no direct relationship with the individuals whose personal data we process. If you are an employee of one of our customers and would no longer like us to process your information, please contact your employer. If you are providing information (including Personal Information) about someone else, you must have the authority to act for them and to consent to the collection and use of their Personal Information as described in this Privacy Statement.

Our legal basis for using your personal information

If you create an account or use the services provided through our Site, our legal basis for processing your personal information is that it is necessary for the performance of our obligations under our agreement with you and/or your employer. In all other circumstances, including where you contact us, our legal basis for processing personal information is that it is necessary for our legitimate interests in conducting our business and meeting the requirements of our current and prospective customers and suppliers.

How we may share your personal information

We may disclose the personal information we hold about you to:

  • our group companies and affiliates;
  • Your employer or the corporate entity that you represent, solely for the purposes of providing the Services to you and/or your employer where we have a contract with your employer or the company you represent;
  • third party companies in the event that we are involved in a corporate transaction such as an actual or potential merger, joint venture, consolidation or asset sale;
  • professional advisors such as lawyers, accountants, auditors, financial and other professionals;
  • our service providers, including IT hosting companies: We may engage other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, analysing data, providing marketing assistance and providing customer services. They have access to personal information needed to perform their functions, but may not use it for any other purposes. Further, they must process the personal information in accordance with this Privacy Statement and as permitted by applicable data protection laws;
  • In order to source the product that you require and ensure that it is delivered as quickly as possible, it sometimes may be necessary for us to pass the delivery address details to an external supplier acting on our behalf to enable them to dispatch the goods that you have ordered directly to you. However, your order will always be managed by Williams Lea and we will only provide our suppliers with the minimum information necessary to facilitate the delivery of the goods to you, such as your name, address and the details of the products to be supplied, as well as, in some cases, your phone number and/or email address to allow our suppliers to update you on the delivery progress of your order. Our suppliers have provided sufficient security guarantees in relation to any personal information that we might provide them with for these purposes and they are required to act only on our instructions in relation to any such information;
  • Protection of Williams Lea and others: We release account and other personal information when we believe release is appropriate to comply with the law, enforce or apply our Terms of Use and other agreements with our customers or suppliers; or protect the rights, property or safety of our users or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. However, this does not include selling, renting, sharing or otherwise disclosing personally identifiable information from customers for commercial purposes in a way that is contrary to the commitments made in this Privacy Statement;
  • regulatory authorities, including tax authorities;
  • We may, from time to time, expand, reduce or sell the parts of the Williams Lea business and this may involve the transfer of divisions or the whole business to new owners. If this happens, your personal data will, where relevant, be transferred to the new owner or controlling party, under the terms of this Privacy Statement;
  • law enforcement agencies, courts and other relevant tribunals.

How secure is your information?

  • We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
  • It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.
  • The transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

International transfers of personal information

We process your personal information using data centers located inside the European Union and, in some cases, using data centers located outside the European Union. Where we transfer personal information to our group companies or other third parties outside of the European Economic Area, we will ensure that those transfers take place in accordance with the applicable data protection laws, including by entering into data transfer agreements with recipients. If you would like more information about how your personal information may be transferred, please contact us at global.privacy@Williams Lea.com.

Retention of personal information

The period for which we will retain personal information will vary depending on the purposes that it was collected for, as well as the requirements of any applicable law or regulation:

  • if you have signed up for an account on our Sites, we will store your personal information and the information in your account for as long as is necessary to provide the account, and for the period for which you, your employer or we could bring legal proceedings in relation to the running of your account;
  • if you order a product through our Sites, we will store your personal information and information about your order for as long as is necessary to comply with applicable tax legislation, and for the period for which you, your employer or we could bring legal proceedings in relation to your order.

Your rights

You may have certain rights in relation to the personal information we collect about you. These may include the right to request access to your personal information, to request that it is erased, that its processing is restricted, or that any inaccurate personal information is rectified. You may also have the right to object to the processing of your personal information, or in some circumstances to obtain a copy of the personal information in machine readable format. Any such request should be submitted in writing to the Data Protection Officer whose contact details are set out below in the �Contact Us� section.

You also have the right to complain about the use your personal information to local supervisory authority, which in the UK is the Information Commissioner�s Office.

You can contact them by calling 0303 123 1113. Or go online to www.ico.org.uk/concerns (opens in a new window; please note we can't be responsible for the content of external websites).

Or you can write to them at:

Information Commissioner's Office,
Wycliffe House,
Water Lane,
Wilmslow Cheshire,
SK9 5AF

Links to Third Party Websites

Our Websites may contain links to other websites. These are not covered by this Privacy Statement. If you access other websites using the links provided, you do so at your own risk. The operators of these websites may collect and use your information in accordance with their privacy policies, which may differ from ours. Please check the relevant policies before you submit any personal information to any other websites.

Changes to this Privacy Statement

This Policy will be reviewed from time to time to take account of changes to our operations or practices and, further, to make sure it remains appropriate to any changes in law, technology and the business environment. Any personal information held will be governed by our most current Policy.

Contact Us

If you have any further questions regarding the data that Williams Lea collects, or how we use it, then please feel free to contact us by email at: global.privacy@Williams Lea.com or in writing at:

Data Protection Officer
Williams Lea Tag
St Crispins House, Duke Street
Norwich
NR3 1PD
United Kingdom

Jurisdiction

This Legal Notice shall in all respects be governed by English law and both Williams Lea and the registered users hereby agree to submit to the exclusive jurisdiction of the English Courts.